Some users are unable to connect with anyconnect while others can : PUBLICPROXIES_ERROR_NO_INSTANCE
Hello there,
So this time I ran into an issue where some users (Windows) were unable to connect with any-connect while others can. Sometimes uninstalling anyconnect software helped, sometimes not.
They get error message : Failed to get configuration from secure gateway. Contact your system administrator
Luckily I picked DART from a user PC and found the following:
Invoked Function: ConnectIfc::TranslateStatusCode
Return Code: -32899061 (0xFE0A000B)
TEST_TG: PUBLICPROXIES_ERROR_NO_INSTANCE
Connection attempt failed. Please try again
This led me to these two windows updates:
KB3161949 also KB3160005
After I uninstalled these two windows updates, everything worked fine.
I hope this helps you :)
-
Raj
So this time I ran into an issue where some users (Windows) were unable to connect with any-connect while others can. Sometimes uninstalling anyconnect software helped, sometimes not.
They get error message : Failed to get configuration from secure gateway. Contact your system administrator
Luckily I picked DART from a user PC and found the following:
Invoked Function: ConnectIfc::TranslateStatusCode
Return Code: -32899061 (0xFE0A000B)
TEST_TG: PUBLICPROXIES_ERROR_NO_INSTANCE
Connection attempt failed. Please try again
This led me to these two windows updates:
KB3161949 also KB3160005
After I uninstalled these two windows updates, everything worked fine.
I hope this helps you :)
-
Raj
0 comments:
Post a Comment